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Billiard Table Warranty Information

Billiard Table Warranty

INDIAN MOTORCYCLE SHOP BILLIARD TABLE WARRANTY

www.IndianMotorcycleShop.com, a Division of Holland Bar Stool Co., will, at its sole discretion, either repair or replace any part(s), excluding installation and labor, which fail or malfunction due to defects in materials or workmanship during the warranty period. Tables sold or used commercially are excluded.

- BILLIARD TABLES

Carry a LIMITED LIFETIME WARRANTY from the date of original purchase by the consumer from an authorized www.IndianMotorcycleShop.com dealer or agent. Indian Motorcycle Shop, using its sole discretion, will either repair or replace the part(s) proven to be defective as established per the following:

  1. Table cabinet, rails, blinds, legs, and internal support system: FIVE (5) YEAR WARRANTY from splitting or cracking.
  2. Cushions: LIFETIME WARRANTY against separation, dry rot, or hardening.
  3. Slate: LIFETIME WARRANTY from chipping, cracking, or warping. (Only if any portion of the playing field is affected.)
  4. Hardware: FIVE (5) YEAR WARRANTY on all hardware and metal parts.
  5. Repair or replacement of any defective parts shall constitute complete fulfillment of all obligations with respect to the Product. This Lifetime Warranty does not require the replacement of the entire billiard table.
  6. Cloth, pockets, and accessories: www.IndianMotorcycleShop.com's warranty does not cover the repair or replacement of the billiard table's cloth, pockets, or accessories.

Indian Motorcycle Shop Warranty Limitations

This Limited Warranty does not cover the following:

Any failure caused by or resulting from abuse, neglect or accident; improper use, modification, service, maintenance or repair; or normal wear and tear. Cabinet exterior and decorative finishes, including scratches, scrapes, and nicks in surfaces. Installation or labor cost, in any form, incurred in any manner. Only part repairs or replacements are provided. Damages incurred in shipping, unpacking, set-up, and installation. Commercial or industrial users. Tables located outside the United States and Canada.

Damage caused by factors other than manufacturer's materials or workmanship: www.IndianMotorcycleShop.com does not extend warranty coverage to repairs or replacements as a result of abuse, neglect, alteration, misuse, flood, fire, earthquake or other act of nature, abnormal playing conditions, or accidental damage. This warranty does not cover tables used in a commercial or an institutional setting.

All Claims must be emailed to help@hollandbarstool.com and accompanied by sufficient digital photo documentation along with a brief explanation of the issue. Our Warranty Department will review your claim and respond promptly. If a claim is deemed valid, we will replace or repair, at our discretion, any or all of the components involved in the claim. In some cases, www.IndianMotorcycleShop.com has the right to request a copy of the original bill of sale to the original owner to help determine claim viability. 

Any declared defective part(s) should be returned, (freight prepaid by owner) via a www.IndianMotorcycleShop.com approved carrier to Holland Bar Stool Company. If the part is determined to be defective by the digital photos submitted or visual inspection, the cost of shipping will be reimbursed. www.IndianMotorcycleShop.com will afford the replacement shipping cost back to the customer. If the claim occurs more than six (6) months after the original date of purchase, shipping costs both ways will be the sole responsibility of the owner.


www.IndianMotorcycleShop.com's warranty represents the complete understanding between the original owner and www.IndianMotorcycleShop.com of the warranty coverage for your product(s). www.IndianMotorcycleShop.com makes no other guarantees, express or implied, other than those established within this document. www.IndianMotorcycleShop.com does not authorize any person or entity to assume additional liabilities or obligations in connection with your product(s). This Warranty gives you specific legal rights. You may also have other legal rights that may vary from state to state.